Over the last few years, steps have been taken by the CCIT (Toulouse Chamber of Commerce and Industry) at Toulouse-Blagnac Airport to fulfil the ongoing objective of providing the highest possible level of satisfaction to all customers, partners, local authorities, local residents and employees, and to respond to the overall challenge of managing quality, security, safety and environmental risks.

The airport therefore has an overall policy to which its management teams are strongly committed:

• ISO 9001 certification (quality), received in September 2004
• ISO 14001 certification (environment), received in February 2005
• OHSAS certification (safety), received in February 2005

Despite the fact that there are three systems of reference and three different certifications, the airport´s efforts are currently focused on the implementation of an Integrated QSSE Management System which incorporates four areas (Quality, Safety, Security and Environment).

The main aims of this integrated system are:

• To prevent the risks:

- of failing to satisfy the customer (ISO 9001, quality)
- of accidents or fires (OHSAS 18001, safety)
- of unlawful acts or sabotage (security)
- of environmental pollution (ISO 14001, environment)

• To implement tools and working methods to prevent these risks

• To establish a traceability system for incidents in order to be able to implement improvements.